Why do I see a record count of “NaN” once I import a customer, location, or spatial file?
- Ensure files are set up correctly. For tabular data, ensure that you have formatted the table properly: Preparing your Files for Importing
- If it is a spatial file, ensure that the file has all the necessary components, and meets the import requirements: Importing Spatial Files
- Create a new workspace in ENVISION and try testing the functionality again: Creating and Activating a New Workspace
- Try importing another Customer/Location/Spatial file and see if it is successful.
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