Why can’t I view or download my report?

  1. Once you have run a report in ENVISION it must finish processing before you are able to view the dashboard. Please ensure you see the checkmark beside the report on the Results page.
  2. Once you have selected a download type, a grey .pdf or .xls icon appears beside the report. Once the report is finished processing, these icons will be coloured in, meaning you can now download.